United Nations, COP28 | App
The COP28 app increased attendee engagement, streamlines logistics, and centralises activities, with a clear UI and design system created to meet current needs and support future COP events.
United Nations, COP28 | App
UX, UI, Design System & Motion Design
The COP28 app was developed to support the largest climate conference ever held in Dubai, providing a centralized, engaging, and user-friendly digital experience. Designed with a focus on scalability and flexibility, the app not only met the immediate needs of attendees but also established a robust design system for future COP events. Key achievements included over 57,000 downloads and high user retention, underscoring the app’s success in enhancing participation and streamlining logistics.
🚩 The Problem
COP28, the largest climate-focused conference held in Dubai, brought together world leaders, climate activists, and experts to address urgent climate issues. Managing the diverse needs of thousands of attendees required a digital solution that could facilitate engagement, streamline logistics, and centralize event information. This high-profile event demanded a platform capable of supporting a wide range of participants while also enabling meaningful interaction and efficient event management.
Summary
🎯 The Objective
The goal was to develop an app that would enhance attendee participation, simplify logistics, and serve as a comprehensive hub for COP28 activities. Beyond just meeting immediate needs, the app aimed to establish a clear User Interface (UI) and a scalable design system that could evolve to support future COP events, offering a cohesive and adaptable foundation.
👤 Involvement
Our team focused on an inclusive design process rooted in user research and collaboration. Through wireframes, prototypes, and usability tests, we created a user-friendly interface for both general attendees and delegates. Features included a real-time content feed, event booking directory, interactive maps, and a dual access control system that provided different user experiences based on access level. A thorough design system was also developed to ensure flexibility, consistency, and scalability for future events.
Conclusion
🚀 Results
The COP28 app received high praise for its intuitive design, ease of use, and helpful features like the event directory and calendar, which made session planning seamless. It achieved over 57,000 downloads, demonstrating strong user adoption, and maintained sustained user retention. The scalable design system laid a strong foundation for future COP apps, enabling consistent, high-quality user experiences. Its adaptability and cohesive structure allow future teams to build upon it efficiently, saving development time and promoting a unified identity across COP events.
🏁 Conclusion
The COP28 app successfully met the event’s complex needs, providing an engaging, accessible platform for attendees. With a flexible design system and a well-thought-out UI, the app offers a reusable and adaptable framework for future COP events, ensuring efficiency and consistency in the long term.
Contact
